Therapy FAQs – What if I need to cancel an appointment?

We understand that you may need to cancel or postpone an appointment. All we ask is that you give us at least 2 working days notice prior to the confirmed appointment time and you will receive a full refund or a rescheduled time if possible.

Cancellations made less than 2 working days prior to the appointment are unfortunately non-refundable.

We are not able to refund missed appointments where no notice is given.