At Psychology Direct our values are important to us. They are principles which underpin our business strategy, staff recruitment, client service, communication style and how we treat our network of professional Psychologists.
- Our values are reinforced, celebrated and championed at every opportunity.
- They are respected and reflected in feedback from clients and Associates.
- They are the reason we do what we do, and do it so well.
We are professional and accountable.
We work with professionals and for professionals, therefore it’s only right we display the most professional attitude at all times, holding ourselves to the highest standards of practice. We’re proud of our reputation in the industry for professionalism, which is reflected in the client work we secure and the quality of the Psychologists we attract..
We show empathy and respect for all
We believe empathy and respect should come as standard, in any area of business. But in our business the need for empathy is heightened, as the end client for all of us is a human being, often facing major difficulties and challenges in their lives. Our clients, and our Psychologists, make a difference in roles which are far from easy. They both deserve, and have, our respect.
We are open, honest and always operate with integrity
From the launch of Psychology Direct, our principles of honesty and integrity have been a high priority. Trust is incredibly important; when our clients are under pressure, need help and support, it’s because they trust us that they return for help again and again.
We have fun and share our success together
We enjoy what we do. We’re passionate about what we do. And we succeed in what we do. We recognise it’s a team effort, and to that end we celebrate together. This principle helps to retain talented staff, build our network of Psychologists and foster a positive and enjoyable working environment for everyone here.
We take pride in what we do and how we deliver for our clients
Our role is to deliver solutions and to do so efficiently. Everyone at Psychology Direct is determined to exceed clients’ expectations, which is why we go the extra mile, work incredibly hard, pay close attention to detail, often deliver where others fail and do so with a smile on our face.