FAQs

Unfortunately not, we only work business to business, through solicitors, local authorities, CPS, case management companies and schools. If you are a private individual looking for a psychologist please speak with your solicitor, school, GP or insurer.

If you wish to locate a Psychologist yourself then visit the British Psychological Society’s website at https://www.bps.org.uk/

Absolutely not! Our service is based on providing excellent value – and added value.

Not only will we secure you an appropriately qualified and experienced Psychologist for your case without all the time and hassle of searching for one yourself, but we’ll handle all administration, bookings and ensure you get the report on time plus you’ll have a dedicated client manager at your beck and call too.

So you get competitive prices and all our extra support at no extra cost, meaning you save yourself time and money.

Unfortunately, we are unable to assist self-referred, private individuals but if you visit the following websites you can find directories of independent psychologists across the UK:

• http://www.achippp.org.uk/directory
• www.bps.org.uk

Yes, absolutely. All our Educational Psychologists are registered with the Health & Care Professions Council, have been through enhanced DBS checks, have experience in schools and LAs, undertake CPD and have professional indemnity insurance.

At Psychology Direct we have the largest UK-wide network of qualified Psychologists, so we are well placed to quickly secure and provide an EP, despite the challenges presented by the national shortage.

As soon as our Client Management team receive your enquiry, we’ll get on the case and supply CVs and quotes to you within 24 hours. Depending upon EP availability, normally we can arrange an appointment within two to three weeks, but often sooner.

Quality is paramount in everything that we do and the quality of reports is overseen by our Client Managers.

Not only will we ensure reports are delivered to the timescales needed, but all reports will be 100% proofread and quality checked. We’ll ensure all questions are answered, the report fulfils the purpose needed and that recommendations are comprehensive and offer practical, useful and clear guidance to parents, families and all education professionals involved in the case.

All our EPs are registered with The Health & Care Professions Council and therefore your Local Authority should have no reason to refuse our EPs’ reports as part of their EHC needs assessment. However, we would encourage you to have that conversation with them in advance.

Our Client Managers are part of a highly skilled and trained team. Many of them are Psychology graduates and all of them receive an in-depth induction when they join Psychology Direct as well as ongoing intensive training.

The Client Team work in specialties so the Client Manager allocated to you will understand the education sector inside out and have a deep knowledge of the EPs in our network and how they can help children and young people with special educational needs. Our systems and processes, including a comprehensive referral form, are all designed to ensure your EP is fully prepared and briefed ready to carry out the assessment.

We understand the importance of timely supply of reports to schools and local authorities, as well as for the child and family involved.

We are normally able to send you a report within two weeks of the assessment day, but we will go the extra mile, working closely with our EPs to meet more challenging deadlines if necessary.

All reports will also go through our stringent proofing and checking procedures before being released to you.

We understand the value to schools of developing a long term and close working relationship with an Educational Psychologist. Therefore, we do whatever we can to support and facilitate this consistency in service and do so for many of our clients today.