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If I’m liaising with a Client Manager, rather than the EP directly, how do I know they’ll understand all the complex issues?

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Our Client Managers are part of a highly skilled and trained team. Many of them are Psychology graduates and all of them receive an in-depth induction when they join Psychology Direct as well as ongoing intensive training.

The Client Team work in specialties so the Client Manager allocated to you will understand the education sector inside out and have a deep knowledge of the EPs in our network and how they can help children and young people with special educational needs. Our systems and processes, including a comprehensive referral form, are all designed to ensure your EP is fully prepared and briefed ready to carry out the assessment.