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Flexibility is key to cluster of schools

Jan Maxted, Principal, Maltby Redwood Academy

Can I arrange a private assessment for my child?

Unfortunately, we are unable to assist self-referred, private individuals but if you visit the following websites you can find directories of independent psychologists across the UK: http://www.achippp.org.uk/directory www.bps.org.uk

Are all your EPs registered and DBS checked?

Yes, absolutely. All our Educational Psychologists are registered with the Health & Care Professions Council, have been through enhanced DBS checks, have experience in schools and LAs, undertake CPD and have professional indemnity insurance.

How quickly can you find me an EP to carry out an assessment?

At Psychology Direct we have the largest UK-wide network of qualified Psychologists, so we are well placed to quickly secure and provide an EP, despite the challenges presented by the national shortage. As soon as our Client Management team receive your enquiry, we’ll get on the case and supply CVs…

How do you ensure the quality of EP reports?

Quality is paramount in everything that we do and the quality of reports is overseen by our Client Managers. Not only will we ensure reports are delivered to the timescales needed, but all reports will be 100% proofread and quality checked. We’ll ensure all questions are answered, the report fulfils…

Will my Local Authority accept your EPs’ reports?

All our EPs are registered with The Health & Care Professions Council and therefore your Local Authority should have no reason to refuse our EPs’ reports as part of their EHC needs assessment.  However, we would encourage you to have that conversation with them in advance.

If I’m liaising with a Client Manager, rather than the EP directly, how do I know they’ll understand all the complex issues?

Our Client Managers are part of a highly skilled and trained team. Many of them are Psychology graduates and all of them receive an in-depth induction when they join Psychology Direct as well as ongoing intensive training. The Client Team work in specialties so the Client Manager allocated to you…

How quickly will I receive the EP’s report?

We understand the importance of timely supply of reports to schools and local authorities, as well as for the child and family involved. We are normally able to send you a report within two weeks of the assessment day, but we will go the extra mile, working closely with our…

Can we have the same EP for all our assessments?

We understand the value to schools of developing a long term and close working relationship with an Educational Psychologist. Therefore, we do whatever we can to support and facilitate this consistency in service and do so for many of our clients today.